Skip to main content
Cortex connects to many third-party vendors whose system interfaces frequently change. As a result, integration behavior or configuration steps may shift without notice. If you encounter unexpected issues, check with your system administrator or refer to the vendor’s documentation for the most current information. Additionally, integration sync times vary and are subject to scheduling overrides and timing variance.
Rollbar is an error tracking tool that helps developers discover and resolve crashes and errors. Integrating Rollbar with Cortex allows you to:

​
How to configure Rollbar with Cortex

​
Prerequisites

Before getting started:
  • Create a Rollbar access token.
    • The token requires read permissions at minimum. This allows Cortex to automatically look up project tokens for each Rollbar project and attempt to reuse them to access project details.
    • Granting the token read and write permissions enables Cortex to automatically create an access token if none exists for a given project.

​
Configure the integration in Cortex

  1. In Cortex, navigate to the Rollbar settings page:
    1. Click Integrations from the main nav. Search for and select Rollbar.
  2. Click Add configuration.
  3. Configure the integration form:
    • Account access token: Enter the access token you generated in Rollbar.
    • Account name: Enter your Rollbar account name, found in your Rollbar settings.
      • The name also appears in the URL for your Rollbar instance, e.g.,
  4. Click Save.
After saving your configuration, you are redirected to the Rollbar integration settings page in Cortex. In the upper right corner of the page, click Test configuration to ensure Rollbar was configured properly.

​
How to connect Cortex entities to Rollbar projects

​
Discovery

By default, Cortex will use the Cortex tag (e.g. my-entity) as the “best guess” for Rollbar projects. For example, if your Cortex tag is my-entity, then the corresponding project in Rollbar should also be my-entity. If your Rollbar projects don’t cleanly match the Cortex tag, you can override this in the Cortex entity descriptor.

​
Editing the entity descriptor

You can define projects under the x-cortex-rollbar block in an entity’s YAML:

​
Using the Rollbar integration

​
Viewing Rollbar errors on an entity

Error data from Rollbar will appear on an entity’s details page. In an entity’s sidebar, click Error tracking to view detected issues for each Rollbar project. At the top of the page, see the associated project tag and the project framework. Under Items, see a list of detected errors and their statuses. Next to the error name, you can also see badges for # seen and the type of event: error, warning, or info.

​
Scorecards and CQL

With the Rollbar integration, you can create Scorecard rules and write CQL queries based on Rollbar projects. See more examples in the CQL Explorer in Cortex.
Check if entity has a registered Rollbar project.Definition: rollbar (==/!=) nullExampleYou can define a rule in an operational readiness Scorecard to make sure each entity has a registered Rollbar project.
This is also a good way to confirm the integration is synced and reporting frequently.You could also query for entities that don’t have a registered Rollbar project to quickly identify those that need to be updated:
Evaluate an RQL query for the Rollbar project.If the entity does not have a Rollbar project set, the rule will fail. An empty result set will result in null.Definition: rollbar.rql(<query>)ExampleAn operational maturity Scorecard, you can use this expression to make sure entities have fewer than 100 open errors.
Or you can set a rule that gauges errors over time:
This rule checks that entities have fewer than 5 new errors per day on average over the last 30 days.

​
View integration logs

This feature is available in Cortex cloud.
While viewing an integration’s settings page, select the Error logs tab to view errors from the last 7 days. You can filter the logs list by configuration and by operation (for example, you could filter to view errors surfaced only via Scorecards).
The 'Logs' tab on an integration's settings page shows error information over the past 7 days.
Click into a row to get more information, including time stamp, status code, full error, and request path.

​
Still need help?↗

The following options are available to get assistance from the Cortex Customer Engineering team:
  • Email: help@cortex.io, or open a support ticket in the in app Resource Center
  • Slack: Users with a connected Slack channel will have a workflow added to their account. From here, you can either @CortexTechnicalSupport or add a :ticket: reaction to a question in Slack, and the team will respond directly.
Don’t have a Slack channel? Talk with your Customer Success Manager.
Last modified on September 9, 2026