BugSnag
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is an application stability monitoring platform that provides error tracking and analytics.
Integrating BugSnag with Cortex allows you to:
View errors on entity pages in Cortex, giving you insight into your entity's operational maturity
Create that include rules related to BugSnag errors
Before getting started:
Create a in your under "My account."
You must have the Configure integrations permission in Cortex.
If you're using a self-hosted instance of BugSnag, you'll need to verify that your Cortex instance is able to reach the BugSnag instance. We route our requests through a static IP address. Reach out to support at to receive details about our static IP. If you're unable to directly allowlist our static IP, you can route requests through a secondary proxy in your network that has this IP allowlisted and have that proxy route traffic to your BugSnag instance.
In Cortex, navigate to the :
In Cortex, click your avatar in the lower left corner, then click Settings.
Under "Integrations," click BugSnag.
Click Add configuration.
Configure the integration form:
Auth token: Enter the auth token you generated in BugSnag.
Organization slug: Enter your BugSnag organization slug.
You can find this in your BugSnag URL, e.g., https://app.bugsnag.com/organizations/{SLUG}/stability-center.
Host: If using a custom BugSnag instance, enter the URL here without the API path (e.g., bugsnag.getcortexapp.com).
Click Save.
After saving your configuration, you are redirected to the BugSnag integration settings page in Cortex. In the upper right corner of the page, click Test configuration to ensure BugSnag was configured properly.
By default, Cortex will use the entity tag (e.g. my-entity) as the "best guess" for BugSnag projects. For example, if your entity tag is my-entity, then the corresponding project in BugSnag should also be my-entity.
If your BugSnag projects don’t cleanly match the Cortex entity tag, you can override this in the Cortex entity descriptor.
You can define projects under the x-cortex-bugsnag block:
project
Project key defined in BugSnag
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With the BugSnag integration, you can create Scorecard rules and write CQL queries based on BugSnag projects and issues.
The following options are available to get assistance from the Cortex Customer Engineering team:
Chat: Available in the Resource Center
Slack: Users with a connected Slack channel will have a workflow added to their account. From here, you can either @CortexTechnicalSupport or add a :ticket: reaction to a question in Slack, and the team will respond directly.
Don’t have a Slack channel? Talk with your Customer Success Manager.
Error data will appear on an . You can find the total number of detected errors and a full list on the Error tracking page in the entity's side panel. Error data is fetched live.
Each error in the list will display with an Error, Info, or Warning tag based on the applied to a given error in BugSnag.
See more examples in the in Cortex.
To set a more specific standard, you can also create a rule based on a .
Email: , or open a support ticket in the in app Resource Center