Cortex Documentation

Code is no longer the bottleneck. Everything else is.

Cortex is the Engineering Operations Platform that enables organizations to continuously improve their operational maturity and reduce developer friction – so that the whole organization operates as one. By unlocking a culture of engineering excellence, our customers reduce incidents, improve MTTR, and make it easier for developers to focus on building.

Get started with Cortex

Get started in minutes with Cortex's automated ownership recommendations.

💡 Solve Your Use Case

Use Cortex to automate best practices and streamline actions for use cases like Production Readiness, AI Maturity, Incident Management, and more.

🤖 Use Cortex MCP

Make decisions faster by querying your workspace's information in natural language

⚡ Connect Data

Start tracking ownership. Learn how to manage your entities and integrate with essential tools, like Git, APM, and more.

🖥️ Configure GitOps

Configure a GitOps workflow to manage entities in your Cortex workspace.

🔗 Explore the API

Build automation with Cortex as your source of truth for Catalog, Scorecards, and more.

📈 Continuously Improve

Measure baselines and identify bottlenecks. Take action and watch trends improve in real time.

Cortex video overview

See an overview of Cortex below:

Accelerate the path to Engineering Excellence

We believe the foundation for Engineering Excellence starts with clear ownership and accountability. With ownership in place, drive complete visibility through the catalogs, a culture of continuous improvement using Scorecards and Engineering Intelligence, and consistent developer experience through self-service Workflows.

Learn how organizations drive Engineering Excellence with Cortex:

VELOCITY

Track, standardize, and accelerate developer productivity, maintain high code quality, and keep systems reliable.

• Monitor cycle time, PR throughput, code coverage, and velocity trends with Eng Intelligence Velocity and DORA dashboards.

• Set clear standards and enforce best practices across teams and services with Scorecards.

• Automate common tasks like scaffolding new services or handling migrations with Workflows.

• Get quick answers about your workspace via Cortex MCP, allowing for faster decision making.

How do different personas drive velocity with Cortex?

• Engineering leaders: Leverage the productivity metrics from Eng Intelligence during performance reviews and coaching conversations.

• Platform engineers: Set up a Workflow to request access to commonly used tools, making the process a single approval flow that integrates into their existing tooling.

EFFICIENCY

Align everyone to the same standards and provide structured ways to meet them.

• Use Scorecards to measure and set standards for consistency, resource utilization, and migrations.

• Use Initiatives to ensure that teams are aligned and migrations are completed.

• Automate repeatable tasks with Workflows.

How do different personas drive efficiency with Cortex?

• Engineering leaders: Manage cloud costs and improve resource utilization with Scorecards.

• Platform engineers: Use Scorecards to ensure standards are met during a migration, accelerating project timelines.

• Developers: Use the Engineering homepage to gain insight into their tasks and priorities.

SECURITY

Continuously check services for security best practice adherence and drive patches with clear ownership and accountability.

• Monitor encryption, dependency health, and vulnerability status with customizable Security Compliance Scorecard templates.

• Remediate vulnerabilities and compliance by priority and deadline with clear Initiatives.

• Ensure consistent rollouts and CI/CD processes using Workflows.

How do different personas drive security with Cortex?

• Engineering leaders: Use reports to understand current security posture, allowing them to guide their teams with actionable insights.

• SREs: Use Scorecards to maintain catalogs, enabling faster incident response.

• Security engineers: Automate security checks and flag noncompliant services with Scorecards, ensure consistency and standardization of tasks with Workflows.

RELIABILITY

Validate that every service meets operational requirements, continuously improve day-to-day operations, and give teams the context and tools to respond quickly when incidents happen.

• Automate readiness and operational maturity with customizable Scorecard templates.

• Track DORA metrics and MTTR using Eng Intelligence dashboards.

• Enable fast response to incidents with Workflows to rollback, restart pods, and more.

• Give leaders and engineers a shared view of Initiatives, progress, and tasks in the Engineering homepage.

How do different personas drive reliability with Cortex?

• Engineering leaders: Use reports to get a unified view of organization-wide service health, allowing them to prioritize reliability Initiatives across teams.

• Developers: Use Scorecards to gain clear visibility into whether their services meet standards for reliability.

• SREs: Automate production readiness checks via Scorecards, allowing them to move from reactive fire-fighting to proactive incident prevention.

• Platform engineers: Automate best practice enforcement via Scorecards. Use Iniatives to automatically create tasks in your integrated issue tracking tools, ensuring reliability improvements are systematically addressed.