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Instana

Discovery

Overview​

IBM Instana Observability is a tool used for monitoring and performance management. Integrate Instana with Cortex to drive insights into entity discovery.

How to configure Instana with Cortex​

Prerequisite​

Before getting started, create an API token in Instana.

Configure the integration in Cortex​

  1. In Cortex, navigate to the Instana settings page:
    1. In Cortex, click your avatar in the lower left corner, then click Settings.
    2. Under "Integrations", click Instana.
  2. Configure the Instana integration form:
    • Tenant endpoint: Enter your tenant endpoint. This can be found in your Instana app URL.
    • API token: Enter the API token you generated in Instana.
  3. Click Save.
caution

If you do not see the settings page you're looking for, you may not have permission to access that page. Please contact your admin for assistance.

How to connect Cortex entities to Instana​

Import services from Instana​

Cortex automatically syncs from Instana APM at 7 a.m. UTC.

To import the discovered services:

  1. In the main nav of Cortex, click Catalogs > All entities.
  2. On the right side of the Entities page, click Import entities.
  3. Select the entity type (Service).
  4. On the "Import entities" page, select Instana.
  5. A list of discovered entities will appear. Click an entity to add it.
  6. When you are finished adding entities, click Add.

Import Instana services from Discovery audit​

Cortex will pull recent changes from Instana into the discovery audit. Here, you can find new entities in Instana that have not been imported into the catalog.

Still need help?​

The following are all the ways to get assistance from our customer engineering team. Please use the option that is best for your users:

  • Email: help@cortex.io, or open a support ticket in the in app Resource Center
  • Chat: Available in the Resource Center
  • Slack: Users with a connected Slack channel will have a workflow added to their account. From here, you can either @CortexTechnicalSupport or add a :ticket: reaction to a question in Slack, and the team will respond directly.

Don’t have a Slack channel? Talk with your customer success manager.