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Cortex beta program and release phases

At Cortex, we're constantly building new features to improve operational maturity and reduce developer friction through engineering operations. Our beta program allows you to get early access to upcoming features, help shape their development, and provide valuable feedback before they reach general availability.

Release phases

Cortex uses a phased approach to release new features, allowing us to gather feedback and iterate based on real-world usage. Understanding these phases helps you know what to expect when trying out new features.

Release phase
Who can access?
Purpose
Support

Private Beta

Select group of external customers by invitation only

Test real-world use cases and gather targeted feedback from pilot customers who can handle pre-release features

Direct support from the Cortex product team

Public Beta

All customers have it turned on by default, but certain features may only be available to cloud customers

Offer new features more broadly while still refining details and fixing bugs based on real-world usage at scale

Standard Cortex support channels

Research Preview

All cloud customers have it on by default

Quickly ship and iterate on AI features

Standard Cortex support channels

General Availability (GA)

All customers by default

Full-fledged, stable release ready for production use

Standard Cortex support channels

Current beta features

We're currently running beta programs for several exciting features:

Feature
Status
Get Access

Public Beta

Default

Public Beta

Default

Private Beta

Reach out to your account team

Research Preview

Default

Cortex AI Assistant (Public Beta)

The Cortex AI Assistant brings your Cortex workspace into Slack, letting you ask natural-language questions about services, teams, Scorecards, Initiatives, and engineering metrics without leaving the conversation. Just @Cortex in any channel or DM, and the assistant interprets your query, pulls the relevant data from your workspace, and replies in-thread.

Key features:

  • Threaded conversations with context - Follow-up questions in a thread build on prior context, so you can drill down without restating the setup. Each new top-level message starts fresh.

  • Broad workspace coverage - Query entity ownership and metadata, dependencies, on-call schedules, Scorecards, Initiatives, team details, deployments, and Eng Intelligence metrics (DORA, PRs, incidents, and more).

  • Prompt library - Cortex publishes a library of prompt patterns organized by use case and role to help you get more out of the assistant quickly.

AI Impact Dashboard for GitHub Copilot (Public Beta)

This feature is available for Cortex cloud.

Measure adoption and impact of AI coding tools, starting with GitHub Copilot, across your engineering teams.

Key features:

  • Team-level AI adoption correlated with delivery and reliability

  • Impact of recent AI usage on engineering performance

  • Detailed user-level AI adoption trends over time

AWS Relationship Auto-Creation (Public Beta)

Our expanded AWS integration automatically maps your AWS infrastructure into Cortex without manual entity creation or relationship management. Account entities are created for you, child resources link to their parent accounts, and you can auto-link AWS entities to other entities in Cortex using tags.

Key features:

  • Auto-creation of AWS accounts entities - Cortex automatically creates an entity for each AWS account it discovers and forms a parent relationship between the account and its AWS resources (services, databases, queues, and more).

  • Tag-based auto-linking - Configure a source or destination tag on a relationship type to automatically link AWS entities to other entities in Cortex (such as services, teams, or domains) based on matching tag values.

Data Explorer with Tabular View (Public Beta)

Data Explorer replaces and improves upon Metrics Explorer, giving you a more powerful way to analyze trends, examine individual data points, and identify the patterns influencing your development process. From diagnosing performance issues to spotting areas for improvement, it provides the visibility needed to make confident, data-driven decisions.

Key features:

  • Tabular view with multi-metric support - Compare several metrics side by side in a single view, making it easier to spot correlations and analyze related data without switching between charts.

  • Scorecards as metrics in tabular view - Bring your Scorecards directly into the tabular view alongside other metrics for a unified, at-a-glance look at performance and quality indicators.

  • Refreshed UI - A cleaner, more intuitive interface that streamlines navigation and helps you find what you need faster.

Incident core types: incident.io (Private Beta)

This feature is available for Cortex cloud.

Our all new integration platform provides a unified, reliable way to ingest, view, and analyze incident data from incident.io. This is the first integration we are migrating to this new platform.

Key features:

  • Unified incident catalog - View all incidents across your organization in one place, with rich metadata including severity, status, affected entities, and more.

  • Multiple data sources - Ingest incidents from incident.io via our integration platform, or push custom incident data via API,

  • Engineering Intelligence integration - Access incident metrics you rely on today, now powered by a single, consistent data pipeline.

Ownership predications (Research Preview)

This feature is available for Cortex cloud.

The ownership predication model leverages machine learning to infer and recommend the most likely owners of a service using signals from Git activity. This helps teams maintain accurate and up-to-date ownership attribution across their software catalog.

Key features:

  • View all ownership recommendations in a single page

  • Accept or reject recommendations

Join our beta program

Why join?

  • Early Access. Be among the first to try new features before they're available to everyone.

  • Shape the Product. Your feedback directly influences feature development and prioritization.

  • Exclusive Perks. Beta participants may receive special recognition, early access to future features, or other benefits.

  • Direct Collaboration. Work closely with our product team to ensure private beta features meet your needs.

How to join

  1. Review the current beta features listed above to see what interests you.

  2. Try out any public beta features already enabled and provide any feedback through the link on the feature's public beta banner.

  3. Click Request Access on any private beta feature you'd like to try.

  4. Fill out the brief form to tell us about your use case.

  5. We'll review your request and follow up within 3-5 business days.

Not all requests can be accommodated for private beta features due to capacity constraints, but we'll do our best to include as many participants as possible.

What we ask of beta testers

  • Provide Feedback. Share your experiences, both positive and negative, through our feedback channels.

  • Report Bugs. Help us identify issues by reporting them promptly with detailed information.

  • Be Patient. Beta features may have rough edges or change during the testing period.

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