AI in Cortex

All of the ways you can interact with Cortex

Cortex answers natural-language questions about your engineering data—services, ownership, Scorecards, Initiatives, incidents, deployments, and more—so you can get answers without digging through the UI yourself. You can interact with Cortex wherever you work:

• In Slack via the AI assistant - Mention @Cortex in a channel or DM to ask questions in plain language. See Using the AI Assistant for more information.

• In your AI tools via MCP - Connect the Cortex MCP to ask questions from the tools your team already uses.

However you ask, answers are grounded in your real Cortex data and respect each individual's permissions.

Here are a few prompt examples for you to get started with:

• What are the patterns of incidents on my team over the last 2 quarters? What areas do you recommend we invest in to improve the reliability of our services?

• Give me a summary of everything I worked on and my key accomplishments over the last quarter.

• Has there been an increase in PR sizes recently? Does that correlate with longer review times?

• What is our deployment frequency for the last 30 days across the services I own? Are there any patterns that may be causing that to change compared to the last quarter?

See the Cortex AI prompt library for a full list of prompt patterns organized by use case and role.