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Cortex answers natural-language questions about your engineering data—services, ownership, Scorecards, Initiatives, incidents, deployments, and more—so you can get answers without digging through the UI yourself. However you ask, answers are grounded in your real Cortex data and respect each individual’s permissions.
  • In Slack via the AI assistant - Mention @Cortex in a channel or DM to ask questions in plain language. See Using the AI Assistant for more information.
  • In your AI tools via MCP - Connect the Cortex MCP to ask questions from the tools your team already uses.
  • In Cortex via Cortex AI - Cortex AI is Cortex’s AI-powered chat assistant. It answers questions about your engineering data in plain language, using the same data that powers your Scorecards, dashboards, and reports.
Cortex AI is in Research Preview and available to a limited group of customers. To request access, reach out to your Customer Success Manager.
Here are a few prompt examples for you to get started with:
  • What are the patterns of incidents on my team over the last 2 quarters? What areas do you recommend we invest in to improve the reliability of our services?
  • Give me a summary of everything I worked on and my key accomplishments over the last quarter.
  • Has there been an increase in PR sizes recently? Does that correlate with longer review times?
  • What is our deployment frequency for the last 30 days across the services I own? Are there any patterns that may be causing that to change compared to the last quarter?
See the Cortex AI prompt library for a full list of prompt patterns organized by use case and role.

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Data available in each channel

Cortex AI chat, the Slack AI assistant, and the Cortex MCP don’t all reach the same Cortex data yet. Use the table below to choose the right channel for your question. Each channel respects your permissions in Cortex. For the full list of what each channel can query, see What you can ask for Cortex AI chat, Available capabilities for the Slack AI assistant, and Available MCP tools for the Cortex MCP.
Last modified on October 2, 2026