Eng Intelligence

Eng Intelligence provides you with key metrics and high-level data to gain insights into services, bottlenecks in the pull request lifecycle, incident response, and more. These metrics can give context to cross-team activities and indicate areas that need deeper investigation, allowing you to quickly remediate and improve productivity across your teams.

See Metrics Explorer to learn about the new experience of visualization for Eng Intelligence.

Eng intelligence reports on metrics for deploys, git (Azure DevOps, Bitbucket, GitHub, and GitLab), issue tracking (Jira), and incident management (PagerDuty). See the available metrics under the Metrics header below.

Prerequisites

Before using Eng Intelligence, make sure you have configured your Git providers and Jira with the proper permissions. See each integration's documentation page for required permissions and configuration instructions:

  • Bitbucket

    • Bitbucket data in Eng Intelligence is in private beta. Please contact your Cortex Customer Success Manager for access.

    • Because of rate limits, Bitbucket ingestion in Eng Intelligence is limited to repositories that are mapped to an entity in Cortex.

    • When using Bitbucket in Eng Intelligence, it is highly recommended to use the workspace token configuration.

Cortex users with the View Eng Intelligence permission can access Eng Intelligence. Users with the Configure Eng Intelligence permission can configure Eng Intelligence settings.

If you do not have Eng Intelligence in your Cortex instance, please contact your Cortex Customer Success Manager.

Accessing Eng Intelligence

Eng Intelligence includes a powerful Metrics Explorer that allows you to analyze trends across any Eng Intel metric over time and drill into the underlying data for investigation.

We also provide 2 out-of-the-box dashboards to help you identify critical areas for improvement:

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