> For the complete documentation index, see [llms.txt](https://docs.cortex.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.cortex.io/guides/incident-mgmt.md).

# Incident Management

The guides in this section help you use Cortex to manage use cases relating to Incident Management.

<table data-view="cards"><thead><tr><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td>Reduce MTTA</td><td><a href="/guides/incident-mgmt/reduce-mtta.md">Reduce MTTA</a></td></tr><tr><td>Rollback service during incident</td><td><a href="/guides/incident-mgmt/workflow-rollback.md">Rollback a service during an incident</a></td></tr><tr><td>Create ServiceNow incident</td><td><a href="/guides/incident-mgmt/servicenow.md">Create ServiceNow incident</a></td></tr><tr><td>Reduce MTTR</td><td><a href="/guides/incident-mgmt/reduce-mttr.md">Reduce MTTR</a></td></tr></tbody></table>

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Learn more about using Cortex for a broader Incident Management and Response use case in our [Solutions pages](/solutions/incident-mgmt.md).
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